The Ding Rewards Club is Ding’s free loyalty program, allowing users who send a top-up or e-giftcards to earn points on every money spent and for completing certain actions. These points can then be redeemed for discounts at checkout.

Please note that the points you earn are loyalty points, not a form of cash or currency. They cannot be exchanged for cash and can only be redeemed according to the Ding Rewards Club Terms & Conditions. These points are not transferable or accepted by any third party.

You’re eligible for the Ding Rewards Club when you have a valid Ding account and send top-ups or e-gift cards to any country of your choice.

What’s better than sending value to your loved ones at home? Earning points with every money spent! You can also earn points and collect exclusive medals by completing actions.

Use your points to enjoy discounts on future orders—it’s our way of saying thank you for choosing Ding.

You earn points with every completed order and by collecting selected medals.

Not at all! That’s one of the great perks of being a Ding Rewards Club member. You’ll always have opportunities to earn more points by completing orders and collecting medals.

When you have accumulated enough points, you will see the option to use your points as a discount for orders at checkout. This allows you to enjoy savings by redeeming your points when you complete an order.

You will earn points on every product you order from Ding, whether it's a top-up or an e-gift card. So go ahead and enjoy earning points with every order you make.

No, you can only use one type of discount at a time - either a promo code or redeeming your points. But don’t worry, you have the freedom to choose the discount that works best for you.

Yes, your points expire 18 months after you earn them. Be sure to redeem them before they expire so you can make the most of your rewards.

You can check your points balance by signing into your Ding account, and visiting the home screen, ‘My Account' section or the Ding Rewards Hub.

No, points cannot be combined from multiple accounts. To maximize your chances of redeeming points, it’s best to use a single Ding account for all your orders and activities.

As the Ding Rewards Club is a new program, only orders completed after its launch will be eligible to earn points.

No, your points are not transferable and can only be used by you to enjoy rewards.

Yes, the terms and conditions of the Ding Rewards Club may change. If that happens, we'll notify you and share access to the updated terms. You can always view the current terms and conditions here.

First, make sure you're logged in with the correct account and that your order was completed successfully. If your points are still missing, please reach out to our customer support here.

If you choose to delete your account, you’ll lose any points you’ve earned but have not redeemed yet.